Absences, Changes and Refunds
We do our best to remain flexible while also respecting our production planning. At a glance Subscriptions can be changed or cancelled directly from your dashboard: • Changes require 10 calendar days’ notice • Cancellations require 1 full calendar month’s notice Please inform us of any one-off absences by email at info@delidej.com. Schools do not […]
Is it possible to order at the last minute ?
Yes, single orders can be placed until 8 p.m. the day before for the following day.
Can I cancel or change my subscription ?
Yes, you can cancel or modify your subscription at any time from your parent account. If you upgrade your subscription, the changes will take effect the following day for any modifications registered before 8 pm the previous day. If you downgrade your subscription, the changes will take effect within ten days. If you cancel your […]
What is the difference between a subscription and a single order ?
A subscription allows you to schedule meals on a recurring basis, providing a convenient and consistent solution throughout the school period. It also allows you to choose meals from the available menus. A single order, on the other hand, is a one-time purchase, offering more flexibility to order occasionally, according to your needs. If you […]